This file is the template. Copy it, rename it, and the site picks it up automatically. Delete this one before launch.
The problem
What the building was dealing with before. Keep it specific: a number, a bill, a complaint the committee was fielding.
What we did
The work, in plain language. Meter type, where they went, how long it took, what the disruption to residents was.
The outcome
What changed, with a figure if there is one. This section is not optional. A case study that stops before the result is a description of a job, not a reason to hire anyone.